Give it goals and constraints
We set out the users, the problem, the features needed and the constraints, weigh options from several angles, and decide what to build.
PROCESS & PRICING
Be clear about what you ask for
and what you get.
From first conversation through development and handover. We share scope, deliverables and how results will be checked, so both sides can make informed decisions.
HOW WE WORK
From first call to first use.
- 01 / LISTEN
Share the problem and goal
We hear what is getting in the way, who the users are, your current setup and your timeline, and tell you whether we can help.
First consultation free
- 02 / DEFINE
Agree scope and cost
What we build and how we verify it. Deliverables, acceptance criteria, cost and timeline are fixed before work starts.
Paid research flagged before it starts
- 03 / BUILD
Build it, try it
We share screens and prototypes to stay aligned while building, and adjust scope if changes are needed.
Decision points along the way
- 04 / HANDOVER
Hand over to the people who use it
You receive the deliverables, test results and any runbooks you need. Ongoing support can be arranged separately.
Operations and maintenance agreed separately
AI & ENGINEERING
How we use AI
to get it done.
We use Claude and ChatGPT in development
for design, implementation and review.
Keep building and reviewing apart
One role implements, another reviews, and findings get fixed in repeated rounds. Changes build up on top of working software you can see.
Check against acceptance criteria
The work is checked against the agreed features and conditions. For complex states and flows, we also consider model-based verification.
Deterministic work such as calculations, format checks and state updates is done in ordinary code. Which information goes to AI, and through which service, is agreed as part of the project.
In practice: building furnaceSCOPE & COST
Cost follows scope.
We focus on what you need
and quote each project individually.
Two “business apps” can be very different jobs depending on the data, the integrations, the number of users and the quality required. We confirm the points below, then propose a quote and a plan.
- The features or workflows in scope, and the deliverables you want
- Existing systems, available data and external integrations
- Quality and security requirements for launch and operation
- Your timeline, who will review the work, and who will run it
Where assumptions are unclear, we may quote research or a prototype as a separate step. Third-party service fees and post-launch operation and maintenance are quoted separately where relevant.
INITIAL CONSULTATION
What the first consultation covers
An outline of the problem, whether we can help, and how we would proceed, including what needs checking first. The first consultation is free.
PAID ENGAGEMENT
What starts only after agreement
Detailed research, tailored design, prototyping, implementation and evaluation. These begin once scope, deliverables, cost and timeline are agreed.
BEFORE WE START
What helps to have ready.
- PURPOSE
What you want to change
The current pain and what better looks like. If you don’t have numbers yet, describing how things are used is enough.
- OWNER
Someone to review the work
A person who can explain the workflow and review prototypes and deliverables. We agree a single point of contact for decisions.
- CONTEXT
Available information and constraints
The systems and data involved, the environment and your timeline. Confidential information is handled only after we agree how to share it.
FAQ
Before you get in touch.
Can I talk to you before I have requirements?
Yes. Start with what is getting in the way or a rough idea of what you want to build. Knowing the work or system involved, who will use it and your timeline helps us work out what to look at next.
What does the free consultation include?
We listen to an outline of the problem and confirm whether and how we can help. Detailed assessments of your current setup, design documents and custom prototypes are done after scope and cost are agreed.
Do you take on small changes or a single workflow?
Yes. Focused requests are welcome, such as one feature, one workflow or fixing issues someone has already identified. We quote once scope and acceptance criteria are clear.
How are cost and timeline set?
We quote each project after reviewing scope, deliverables, integrations, quality requirements and deadline. If key assumptions are unclear, we suggest doing research or a prototype first. Any additional work is also priced and scoped before it starts.
How do you use AI in development?
We use Claude and ChatGPT for planning, implementation and review. Building and checking are separate roles; findings are fixed in repeated rounds, and the result is verified against the agreed acceptance criteria. If AI features are to be built into your own operations, purpose, accuracy, cost and data handling are assessed separately.
Can I hire you for work that doesn’t involve AI?
Of course. Calculations, format checks, data integration and anything else governed by clear rules are handled with ordinary code. AI is one option we consider where it genuinely helps, for example with text.
Do you work on existing systems or software built by another company?
We decide after reviewing the architecture, access to source code and environments, ownership of rights and available handover information. If an initial assessment is needed, we’ll tell you its scope and cost.
Can you help with security?
Yes, with access control, personal data protection, logging and monitoring, and fixes for known vulnerabilities. We do not guarantee certification, passing an audit or finding every vulnerability. We agree what safeguards are needed and what we will cover.
Are maintenance and incident response included?
Post-launch maintenance is agreed separately: hours, systems covered, scope, contact method and cost. Round-the-clock monitoring and emergency response are not part of our standard offer.
Do I need to send documents when I first get in touch?
An outline is enough at first. Please don’t enter confidential information, business documents containing personal data, or credentials in the form. When we need materials, we agree confidentiality and how to share them first.
Can we discuss a partnership or engineering collaboration?
Yes. For example, your firm handles consulting and proposals while we take on development. We clarify the client relationship, who does what and how decisions are made, and find a way of working that suits both sides.
LET’S TALK.
YOUR NEXT CHAPTER.No spec yet?
That’s fine.
Tell us what’s slowing you down or what you want to build.
That’s where we start.
Automation & AISpend less time re-keying and checking.Product development & system workBuild something new, or make what you have better.PartnershipLooking for an engineering partner for your clients?
The first consultation is free. We’ll review what you send and tell you whether we can help and how we’d go about it.
Detailed research, design and prototyping start only once we’ve agreed on scope and cost.